Avion's consultants work towards providing various implementation services as part of the project process. These include:

• Solution Design: Avion's Solutions Architects work with the business in understanding their current and future needs to implement the product as per the recommended product design guidelines while keeping in mind the ever changing business landscape.
• Customisations: Our solutions consultants leverage their in-depth product knowledge to extend the core products in line with specific business requirements while following product best-practice to ensure compatibility with future upgrades.
• Integration: The success of any CRM initiative depends heavily on its ability to simplify and automate business processes to the greatest extent possible, while at the same time avoiding having to make sweeping changes to the existing applications or data structures within the organisation. Avion's team utilizes the core tenets of SOA to implement descriptive, extensible and discoverable integration end-points to meet the demands of today's business.
• Data Migration: Utlizing our internally developed set of product specific data migration utilities, our consultants simplify and expedite the requirements associated with extracting data from various internal systems and loading it into the CRM data structures with the required transformations
• Technical Training: Avion offers technical trainig so as to provide knowledge transfer to the organisation's technical resources who can then participate in the project implementation process
• Upgrade Planning and execution: Having undertaken multipe updrage projects, Avion's consultants have a plethora of experience in the planning and execution requirements of these processes and can help review and design a seamless upgrade process.
• BI (Reporting and Analysis): Using SQL Server Business Intelligence offerings, Avion consultants can help collect, integrate, analyse and present business information via SSRS reports or OLAP cubes to support better decision making
• Application Support: Avion recognizes the need for business to resolve issues and address changing business requirements at the earliest. Customers can choose from multiple levels of support programs with a fixed number of allocated days per quarter so as to help facilitate this requirement. Please contact Avion for further details